Product Education & Customer Enablement (CX-Side L&D)
Why?
SaaS, BFSI, and FinTech companies are increasingly investing in customer and partner training, not just internal L&D.
Offerings:
- Customer onboarding academies & help centers
- Product walkthroughs, demo videos, and interactive tutorials
- Certification programs for partners/resellers
- In-app learning integrations & micro-demos
Parallel Line: This moves you into the customer education / product enablement space — budgets often sit with Marketing or Customer Success, not HR.